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F.A.Q. Frequently Asked Questions

Unless otherwise stated, all purchase comes with complimentary normal postage.

Please note that we are not responsible for lost mail via normal postage. Registered mail with tracking number is highly recommended. Additional SGD3 Singpost charge applies.
Tracking your item:

Order will be process and mail out within 2-5 working days, upon payment made and received. In the event of out of stock, we will inform customer for alternatives.

*Saturday, Sunday and Public Holiday are not considered working days. INTER-Bank transfer (Example: UOB to DBS, OCBC to UOB) may takes few days for payment to process.

Self collect venues are as follow:

  1. Boon Lay MRT

Due to several bad experiences, there will be NO testing/examine of productBEFORE DEAL upon meetup.

COD/meet-up is to give the benefit to our customer to get the product faster and not for some customer to open our SEALED product, TEST out the stuff for their gadget, and later decided not to buy as they feel that it is not suitable for them.

We do not sell opened condition product to our product and we make sure that all product sold to you are in pristine, brand new condition thus it be unfair for us to stuck with opened product that customer open “Just for testing” purposes.

We try all our best to send pictures/ information to our customer before deal, and we do not force our customer to make their purchase.
Thus please be very sure of what you are buying and confirm that you want the product before you decided to meet us up to deal.

If there any manufacturer defects that you found after purchase, we will be more than gladly to do an exchange for you.

Do kindly make sure that all specifications given are carefully read before making purchase. Make sure that the item purchased is compatible with your gadget. Do contact us if in doubt. We  regret that NO exchange will be entertained due to compatibility issues.

For certain electronic purchase, we provide 7 days one to one exchange for manufacturer fault. Mishandling (item dropped into water)is not covered for the exchange.
Any request for exchange for one to one exchange after 7 days (from day of receipt issue) will not be entertained.
For purchase that comes with 6 months, or 1 year warranty, do contact us with the followings:-
-Proof of purchase (receipt and Reference number)issued by us
No proof of purchase= No Warranty
No request to reissue receipt will be entertained.

Yes, we ship internationally. Shipping fee would have to be borne by buyer. We use Singapore post as our courier.
Do advise if you prefer other courier company (DHL, FEDEX, etc) so that we can check out the postage fees.